Terms
Here you will find the guidelines and rules that apply to our services and your interaction with our company. These terms are designed to provide clarity and certainty for both you and us, and form the legal basis of our collaboration. We advise you to read these terms carefully to fully understand our mutual rights and obligations.
Our terms & conditions
Transparency and clarity are essential, especially when it comes to conditions. Here you will find all details about our terms and conditions of sale, privacy disclaimer and the use of cookies on our website. This way you know exactly where you stand when you work with Westwood. Take the time to inform yourself so that we can work together with mutual understanding.
Select one of the categories below for more information.
Date of last update: 9/7/2023
These General Terms and Conditions apply to all agreements between Westwood Products, Westwood Sourcing and its customers. Please read these terms and conditions carefully before using our products and services. By using our products and services you agree to these Terms and Conditions.
Definitions
In these General Terms and Conditions the following definitions apply:
Westwood Products, located in Breda, the Netherlands, with Chamber of Commerce number 87462214.
Customer: the natural person or legal entity who enters into an agreement with Westwood Products.
Applicability
1.1 These General Terms and Conditions apply to all offers, quotations, agreements and deliveries between Westwood Products and the customer, unless expressly agreed otherwise in writing.
1.2 Any general terms and conditions of the customer do not apply, unless otherwise agreed in writing.
Quotations and Agreements
2.1 All quotations and offers from Westwood Products are without obligation and valid for the period stated in the quotation, unless otherwise stated.
2.2 An agreement is concluded when the customer accepts the quotation in writing or electronically, or when Westwood Products provides written confirmation of the order.
Delivery and Delivery Time
3.1 The delivery of products and services takes place in accordance with the agreement between Westwood Products and the customer.
3.2 Any delivery times are indicative and not binding, unless expressly agreed otherwise in writing.
Prices and Payment
4.1 All prices are exclusive of sales tax (VAT) and other levies imposed by the government, unless stated otherwise.
4.2 Payment must be made within the term and in the manner stated on the Westwood Products invoice.
Intellectual property rights
5.1 All intellectual property rights relating to the products and services of Westwood Products belong to Westwood Products or its licensors.
5.2 The customer is not permitted to copy, reproduce, modify, distribute, publish or otherwise make available to third parties any information, material or content of Westwood Products without the prior written consent of Westwood Products.
Liability
6.1 Westwood Products is not liable for any direct or indirect damage that the customer suffers as a result of the use of Westwood Products' products and services, unless there is intent or gross negligence on the part of Westwood Products.
6.2 The liability of Westwood Products is in any case limited to the amount paid by the customer for the relevant products or services.
Force majeur
7.1 Westwood Products is not liable for any failure to fulfill its obligations to the customer if this failure is the result of a force majeure situation.
7.2 Force majeure means any circumstance beyond the control of Westwood Products that prevents or hinders the fulfillment of its obligations, such as natural disasters, war, strikes, government measures, and technical failures.
Disputes and Applicable Law
8.1 Dutch law applies to all agreements between Westwood Products and the customer.
8.2 Disputes arising from or related to this agreement will initially be submitted to the competent court of Breda.
Changes to the General Terms and Conditions
9.1 Westwood Products reserves the right to change or supplement these Terms and Conditions.
9.2 Amended General Terms and Conditions apply to all new agreements concluded after the amendment.
These Terms and Conditions come into effect on July 5, 2023 and will remain in effect until modified or replaced by Westwood Products. By using the products and services of Westwood Products, the customer agrees to these Terms and Conditions.
Date of last update: 9/7/2023
1 Introduction
Your privacy is crucial to us at Westwood. In accordance with the General Data Protection Regulation (GDPR) and Dutch law, we want to be transparent about the data we collect, how we use it and your rights in this process.
2. What personal data do we process?
We may process the following personal data:
- Name and address details (name, address, place of residence)
- Contact details (such as email address, telephone number)
- Order history
- Payment information
- IP address
- Browser type and version
- Other personal data that you actively provide, for example in correspondence or by telephone
3. Purposes of data processing
We process personal data for the following purposes:
- Processing your order
- Communication about our products and services
- Carrying out our services
- Complying with legal obligations
4. Sharing personal data with third parties
Westwood only shares your data with third parties if this is absolutely necessary for the execution of our agreement or to comply with a legal obligation.
5. Security of personal data
We take the protection of your data very seriously and implement appropriate security measures to prevent unauthorized access, modification, disclosure or destruction of your personal data.
6. Your rights regarding your data
Under the GDPR you have the right to:
- View your personal data.
- Request correction or deletion of your data.
- To object to the processing of your personal data.
- Submit a data portability request.
7. Changes to this privacy statement
We reserve the right to amend this privacy statement. Any changes will always be published on this page.
8. Contact
For questions or comments about our privacy policy, or to exercise your rights above, please contact us at info@westwoodproducts.eu.
Date of last update: 9/7/2023
Cookies are small pieces of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the Internet would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to log in again) or your shopping cart.
Cookies are also used to help us understand your preferences based on past or current activity on our website (the pages you have visited), your language and country, which allows us to provide you with better services. We also use cookies to help us compile aggregated data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Here is an overview of the cookies that may be stored on your device when you visit our website:
| Cookie category | Purpose | Example |
|---|---|---|
|
Session & Security |
Authenticate users, protect user data, and let the website provide the services users expect, such as tracking the contents of their shopping cart or uploading files. The website will not work correctly if you refuse or delete these cookies. |
session_id (Odoo) |
|
Preference |
Remember information about the desired appearance or behaviour of the website, such as your preferred language or region. Your experience may deteriorate if you discard those cookies, but the website will still work. |
frontend_lang (Odoo) |
| Interaction history (optional) |
Used to collect information about your interactions with the website, the pages you viewed and any specific marketing campaign that brought you to the website. We may not be able to provide you with the best service if you refuse those cookies, but the website will work. |
im_livechat_previous_operator_pid (Odoo) utm_campaign (Odoo) utm_source (Odoo) utm_medium (Odoo) |
|
Reclame & Marketing |
Used to make ads more attractive to users and more valuable to publishers and advertisers, such as serving you more relevant ads when you visit other websites where ads are displayed or to improve reporting on the performance of ad campaigns. Please note that some third-party services may install additional cookies on your browser to identify you. You can opt out of a third party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you refuse or delete these cookies. |
__gads (Google) __gac (Google) |
|
Analytics |
Understand how visitors interact with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you refuse or delete these cookies. |
_ga (Google) _gat (Google) _gid (Google) _gac_* (Google) |
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so check your browser's Help menu for the correct way to adjust your cookies.
We do not currently support Do Not Track signals as there is no industry standard for compliance.
STANDARD TERMS AND CONDITIONS OF SALE
You should update this document to reflect your T&C.
Below text serves as a suggestion and doesn’t engage Odoo S.A. responsibility.
- The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
- Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Westwood B.V. reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Westwood B.V. will be authorized to suspend any provision of services without prior warning in the event of late payment.
- If a payment is still outstanding more than sixty (60) days after the due payment date, Westwood B.V. reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
- Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Westwood B.V. become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Westwood B.V. in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
- Westwood B.V. undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Westwood B.V. cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
- In order for it to be admissible, Westwood B.V. must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
- All our contractual relations will be governed exclusively by Netherlands law.