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Is my product covered?

If your business is outside the EU and you sell non-food consumer products in the EU, your products are almost certainly covered by our EU Authorised Representative service. It covers consumer products under the General Product Safety Regulation (GPSR), including CE-marked products such as electronics, toys and personal protective equipment. One yearly fee covers all products, SKUs, listings, variants and brands of the same company. Cosmetics, food, feed, medical devices and a few product types we do not take on are not covered.

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Check it in three questions

  1. Do consumers use it, or are they likely to? The GPSR covers products meant for consumers, and also products for professionals that consumers are likely to use (Article 3(1) GPSR), such as DIY tools.

  2. Is it outside the excluded groups? The GPSR does not apply to medicines, food, feed, living plants and animals, plant protection products and antiques, among others (Article 2(2) GPSR).

  3. Is your company outside the EU, with no importer in the EU for the product? Then the product needs an economic operator established in the EU (Article 16(1) GPSR), and we can take that role.

Three times yes, and your product is not under "Not covered" below? Then our service covers it once we have its technical file.

Product categories we cover

CategoryExamples
Sports, outdoor and water sportsHydrofoil boards and foils, surfboards, wing foils, paddle boards, bicycles and bike accessories, fitness equipment, camping gear
Toys and gamesPlush toys, puzzles, board games, ride-on toys, outdoor play equipment
Electronics and electrical productsChargers, power banks, LED lighting, small household appliances, audio, smart home devices
Clothing, shoes and textilesClothing, footwear, bags, bedding, towels, curtains
Jewellery and accessoriesJewellery, watches, sunglasses, hair accessories
Home, kitchen and tablewareCookware, mugs, food containers, cutlery, home decor
Furniture and interiorChairs, tables, shelving, rugs, lamps
Candles and home fragranceCandles, wax melts, reed diffusers
Baby and childcare productsBaby carriers, bottles, bibs, changing mats, children's furniture
Pet products (non-food)Pet toys, beds, leads, bowls
Garden, DIY and toolsHand tools, garden tools, power tools, ladders
Personal protective equipmentHelmets, gloves, safety glasses, high-visibility clothing
Stationery, office and craftNotebooks, pens, art and craft supplies
Car and bike accessoriesPhone holders, seat covers, bike lights
Second-hand, refurbished and collectiblesUsed and refurbished goods, collectible figures, trading cards
Digital productsPrintables and patterns, for example on Etsy

Not covered

These products are outside our EU Authorised Representative service:

  • Cosmetics. We cover these with a separate service: EU Responsible Person for cosmetics.

  • Food, food supplements and feed.

  • Medicines and medical devices.

  • Living plants and animals.

  • E-cigarettes and vapes, knives, e-scooters and chemical mixtures such as cleaning products. We do not take these on.

Special cases

  • CE-marked products. Electronics under the LVD, EMC, RoHS or RED, toys and personal protective equipment are covered. For electronics we also act as authorised representative under Article 4 of Regulation (EU) 2019/1020.

  • Products for professionals. Covered when consumers are also likely to use them, such as DIY tools.

  • Reselling another brand. If the brand already has an EU representative, you do not need your own. Read our article for resellers.

  • Second-hand and collectibles. Read our article on second-hand products.

  • Digital products. Read our article on digital products.

Frequently asked questions

Yes. One fee covers all products, SKUs, listings, variants and brands of the same company. There are no charges per SKU.

Yes. One EU address covers all 27 member states. Northern Ireland is covered as well, under the Windsor Framework.

Yes, if the retailer sells products of a brand we represent under a signed mandate. The retailer then uses the same details as you.

Yes, when consumers are also likely to use them. DIY products are a common example.

Cosmetics (separate service), food, food supplements and feed, medicines and medical devices, living plants and animals, e-cigarettes and vapes, knives, e-scooters and chemical mixtures such as cleaning products.

No. A product is covered once we have received its technical file.

You receive an email with the next steps and our details, and a second email to sign the contract. The contract is also the mandate. You can use our details once the contract is signed.

Yes. The first contact with a market surveillance authority, a basic review of your technical file and one labelling check are included.

Use the three questions above. Still not sure? Send us a short description of the product and we will tell you.

Not sure about your product?

Send us a product page or a short description and we will tell you whether it is covered.


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